IT Support Coordinator
Reference number: 223080008
We are now searching:
IT Support Coordinator
Your tasks
- Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC group.
- Daily helpdesk on call for all pc problem of hardware & software.
- Daily maintenance IT devices.
- According to department head directives, manage implementation of projects, time and communications
- First contact point for consulting and support of all IT-topics.
- Procurement, configuration and administration of hardware and software.
- Training and knowledge transfer of IT topics for employees (and external customers).
- Participation in implementing strategic goals and projects.
- Digitalization and optimization of processes in cooperation with other departments.
- Tech leadership role in matters concerning IT.
- Responsibility for measuring and improving the IT-service quality.
- Implementing IT-guidelines and procedures.
- Manage an inventory of all IT hardware assets.
- Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments.
Your qualifications
- Minimum diploma in Information Technology or equivalent.
- More than 3 years of experience in Information Technology.
- Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares.
- Good communication and organizational skills.
- Independent, initiative and able to work under pressure.
- Good teamwork and straightforward.
What we offer
We provide attractive remuneration package to the successful candidate.
Contact person
To apply, please send your detailed resume, with present and expected salary via mail to Human Resource Department at email address: marilyn.goh [at] dachser.com